Customized caller notes
We notify you free of charge of every call via email. You alone will decide what particular data you’d like the email to include (regard, name, company, phone, etc.).
Call patch trough
As a phone center we can filter your phone calls and connect you with predetermined callers or put VIP parties directly through to the responsible call agent.
Our innovation for you: our phone agents add the detailed potential buyer’s data directly to the IP software data base.
Email contact inquiry of portals
Our innovation for you: the email inquiries coming from the real estate portals go through our servers and are then edited from our call center team. We will get back to the absent potential buyer and will feed his data to our data base.
Call back appointment
For your convenience we will record a call back time. This way you are certain to reach the potential buyer and save yourself some precious time.
IP phone service is available in your native language as in others foreign languages as well. This way we can assist you in providing a high quality service to your international customers.
We will answer your phone calls for you and greet your customers just as you would like us to do: “Good day to you!”, “Hi”, “How ya doing?”, etc. in order to identify better with your company’s appearance.
Flexible service times
By rush hour times, out of the office business meetings, or just around the clock : It’s your decision when and for how long to use our IP phone service. All you need to do is activate or deactivate the Service “ call forwarding ”.
Your co-worker list
According to your chosen tariff you have the option to provide us with a co-worker list. This way our service team will have an easier time integrating itself with your company and will forward your clients to the assigned co-workers.
We could cover for you any standard emergency cases such as an arrival of a postman, a customer waiting at your door, etc. We can also identify predetermined by yourself emergencies and then patch them directly through to you.